At FurnitureEmporium.co.uk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following types of information:

  • Personal Details: Name, billing and shipping address, email address, phone number.

  • Payment Information: Processed securely via third-party payment gateways (e.g., Stripe, PayPal). We do not store your credit/debit card information.

  • Device Information: IP address, browser type, time zone, and cookies installed on your device.

  • Usage Data: Pages visited, time spent on the site, referring URLs.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or inquiries

  • Provide customer support

  • Improve our website and product offerings

  • Send promotional emails or updates (if you opt in)

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties to help us operate our business, such as:

  • Payment processors

  • Shipping and delivery partners

  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads)

These partners are obligated to keep your data secure and only use it for specified purposes.

4. Cookies

We use cookies to enhance your browsing experience. These cookies help us:

  • Remember your preferences and cart contents

  • Analyze site traffic and user behavior

  • Deliver relevant ads across platforms

You can choose to disable cookies through your browser settings.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. This helps with returns, warranties, or accounting obligations.

6. Your Rights (UK & GDPR Compliance)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to certain data uses

  • Withdraw consent (e.g., for marketing emails)

To exercise these rights, contact us at: support@furnitureemporium.co.uk

7. Security

We implement industry-standard security measures to protect your data, including SSL encryption and secure payment platforms.

8. Changes to This Policy

We may update this policy from time to time to reflect legal or operational changes. Any updates will be posted here with the revised date.

9. Contact Us

If you have questions about our Privacy Policy, please contact us at:

Furniture Emporium
Email: support@furnitureemporium.co.uk
Phone: [Insert Number]
Address: [Insert Business Address]